Outers

Unfortunately, our shipping is currently limited to Australian customers only. If you are based anywhere in Australia, you will find shipping options and pricing available upon checkout.

Yes, we do! For any items that you find cheaper elsewhere (non-sale, promotional or members discount pricing), we will provide a no-quibble price match guarantee. Please refer to our 'Terms & Conditions' for full details about our price match promise.

Standard delivery times vary based on location and any special circumstances that may apply. Typically, customers can expect the following:

• Metro: Up to 6 business days
• Regional: Up to 7 business days
• Remote: Up to 14 business days

To view our latest delivery timeframes or find out about any special circumstances affecting shipping timelines, please visit our Delivery page.

Absolutely! If you have a problem with your product, simply send us an email to support@betabrands.io and we will organise a refund to you. Please refer to our 'Refund Policy' for full terms and conditions.

Lollipop Baby Monitor's in Australia is backed by a 24 month warranty.

We value your time with your little one, and are here to troubleshoot any problems you may have. Our robust Help Centre will help resolve most queries. If not, Chat with us!